Support Worker, Initial Screening And Contact Officer, Worcestershire Council, Children’s Screening Team

Worcester

Ref: EN31-967

Division: Childrens Services
Specialist Area: Support Worker
Location: Worcester
Job type: Contract
Salary (per hour): Negotiable dependent on experience and pay scheme selected
Reference: EN31-967

Job Description

Support Worker, Initial Screening And Contact Officer, Worcestershire Council, Children’s Screening Team - Must be a Support Worker with a minimum of 2 years+ UK Support Worker experience within a Children's Social Work team

Our client is looking for a support Worker with 2 years+ UK experience within a Children’s team

The responsibilities will include:

• Initial Screening Officers will be the main point of contact for members of the public and professionals, offering clear and sound advice, signposting, screening and able to direct contacts to the right service to meet the individual needs of the child and family
• They will screen contacts from the public and professionals, confidently and constructively challenge and deliver difficult messages using complex pathways to forward contact/referral to appropriate service or provider
• Make initial decisions on level of need based on comprehensive knowledge of legislation and guidance and using basic risk assessment skills know when to escalate or seek further guidance to make these decisions in a consistent and timely way
• Maintain and update electronic systems in an accurate, concise and timely way.  Communicate effectively with range of customers, such members of the public, Head Teachers and GPs, using highly developed customer services to ensure responses are delivered
• 35 hours per week (flexible by negotiation)
• Immediate Start
• 3 Month Temporary Contract

The successful candidate will need to hold an NVQ3 in Health & Social Care or equivalent, have a current CRB and be a car driver.

If you do not have a minimum of 2 years UK experience relevant to this role, you are not eligible so please do not apply!

Please call the recruitment team where you will speak to one of our dedicated consultants on 0333 1234 530